Windows Support Engineer

Position Title

Windows Support Engineer (Microsoft 365 / SharePoint Administrator)

Salary

SAR 12,000 – 17,000 per month

Location

Riyadh, Saudi Arabia

Work Pattern

Full-time, in-person

Interview

Remote

Responsibilities

Technical Expertise

• In-depth knowledge of SharePoint (both On-Premises and SharePoint Online) and experience with the broader Microsoft 365 ecosystem.
• Solid understanding of the Windows operating system.
• Proficiency in managing SQL Server, including SharePoint backend databases.
• Advanced PowerShell scripting skills for automation and administration.
• Strong experience with Active Directory for user and group management.
• Good knowledge of networking concepts, security best practices, and data encryption.

Job Responsibilities

• Close security vulnerabilities on user devices.
• Enforce cybersecurity requirements on user devices.
• Provide Level 2 support for Windows, Microsoft Office 365, and cybersecurity applications.
• Implement change requests on user devices for enterprise applications, including:
  • SAP
  • WebEX
  • Cisco Jabber
  • Kaspersky
  • GV Classification
• Install Windows security updates and Microsoft Office security patches.
• Upgrade Windows operating systems and Microsoft Office applications.
• Apply organizational policies and configuration settings to user devices.
• Perform backup activities for business-critical user devices.
• Manage and administer Microsoft 365 Cloud Services.

Experience & Skills

• 2–4 years of hands-on experience in SharePoint Administration.
• Proven experience planning and executing SharePoint migrations and upgrades.
• Strong troubleshooting and problem-solving skills.
• Experience managing SharePoint projects from planning through implementation.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with both technical and non-technical users.
• Strong business understanding of how SharePoint and Microsoft 365 support organizational objectives.

Education & Certifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Certifications

• Microsoft 365 Certified: SharePoint Administrator Expert.
• Other relevant Microsoft 365, SharePoint, or Windows Administration certifications are an advantage.

Additional Information Required

Please confirm the following:

• Mobilization Duration
• Iqama Profession
• Estimated Cost